FAQs • Danville, CA • CivicEngage

Where can I drop off expired / unused medications?: The Town of Danville Police Department will accept expired or unused medications, however, we do not accept controlled (i.e. morphine, oxycodone, etc.) medication. The individual will dump all of the pills into one zip lock bag and recycle the bottles at home. Any medication that is not in pill form leave in its original container, scratch off the patient's name and prescription number and place the container(s) in a second, separate zip lock bag. Place the plastic bags in the green receptacle located in the Police Department lobby.

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Police Department

1. Do you take credit cards?: No, we only take exact cash or checks. Checks should be made out to Town of Danville.

2. Where is the Police Department located?

510 La Gonda Way

Danville, CA 94526

Southbound on Highway 680: Exit at El Cerro, turn right onto El Cerro, at the light turn right onto La Gonda. We are the second building on the right. The Police Department is located to the rear of the building.

Northbound on 680:

Exit El Cerro / Pintado turn left at the light and go under the overpass
Turn right onto La Gonda Way
We are the second building on the right and the police department is located in the back of the building

3. What are your hours?: The front office is open Monday through Thursday 09:00 a.m. until 4:00 p.m. and Fridays 09:00 a.m. until 1:00 p.m(excluding legal holidays). For after-hours questions and non-emergencies, call 925-820-2144.

4. How do I get a copy of a police report?

All reports may be obtained through the Contra Costa County Office of the Sheriff Records Unit. (link below)

Additionally, traffic collision investigation reports may be obtained through Danville Police Department’s online portal: Online Police Report Access or by calling 866-215-2771 for assistance. We will release accident reports to an involved party only, for a $5.00 fee.

Contra Costa County Office of the Sheriff Records

Link to Website

925-335-1570

recordsinfo@so.cccounty.us

5. What is the emergency phone number that I should put into my cell phone?: Contact the Contra Costa County Sheriff's Dispatch at 925-820-2144 or 911.

6. How do I file a police report?

If it is a non-emergency, call dispatch 925-820-2144 to have an officer contact you to set up an appointment to meet at an agreed location. If it is an emergency, call dispatch 911 immediately.

7. How do I apply for a parking permit?: Only two types of permits are sold: Downtown Merchant / Employee Parking Permits and residential permits. To the residents of 197 E Linda Mesa, you must show proof of residency or employment (pay stub, business card, etc.). Permits are either free of charge or $50 dollars depending on the zone. View Permit Applications for more information.

8. I want a “Fix-It” (traffic) ticket signed off.: You may visit our police department lobby during business hours (Monday through Friday 8:30 a.m. until 5 p.m.) and if an officer is available they will sign it for you. Be advised, we do not sign off on insurance violations. These can be corrected by visiting or sending proof to the county court system.

9. How do I pay my Danville Traffic Ticket?: Pay online and follow the directions on the ticket.

10. Who do I contact with questions regarding my Danville Traffic Ticket?: Contact:
Superior Court - Walnut Creek
640 Ygnacio Valley Road
Walnut Creek CA 94596
Phone: 925-646-6572

11. How do I pay my Danville Parking Citation?: Pay online or mail payment to:
Citation Processing Center
P.O. Box 22814
Denver, CO 80222 - 2814

12. How do I obtain a release for repossession of my car?: You must contact the County Records Department:

2530 Arnold Drive
Suite 170
Martinez, CA, 94553
Phone: 925-335-1570

13. How do I contest a parking citation or make a complaint against a Parking Enforcement Officer regarding conduct or professionalism?

Parking Citations are to be appealed in writing through the Clancy System. Mail written appeals (do not send any money) to:

Citation Processing Center
P.O. Box 22814
Denver, CO 80222 - 2814.

14. I need to get fingerprints or a Live Scan taken.: Live Scans and ink card fingerprinting is done on Tuesday mornings, Wednesday mornings, and Thursday afternoons by appointment only. To make the appointment call our front counter at 925-314-3700.

15. I want to file a restraining order. How do I do it?

Restraining orders are obtained at the courts. The closest court to obtain a restraining order would be Contra Costa County Courts on Court Street in Martinez or

640 Ygnacio Valley Road
Walnut Creek, CA 94596

16. Can Police check my house while I am on vacation?: Yes, the Danville Police Department offers vacation house checks to Danville residences. The form is available online. Once filled out, the online form is sent directly to us where it is assigned to the specific beat box.

17. I have a motor home (or travel trailer). Can I park it in front of my house?: The Danville Police Department issues a 3-day temporary parking permit which will allow the RV owner time to load and / or unload their motor home or trailer. The permit must be displayed in the front left corner of the windshield.

18. Can I park a semi truck / trailer at the Sycamore Park and Ride or in front of my home? Can I park there overnight?: No (We do not issue temporary permits for semi-trucks / trailers). There is no overnight parking at Sycamore Park and Ride and there are “No Overnight” signs posted.

19. Does the Town of Danville allow door to door solicitors?

All of the applicants information is submitted by Records to the CCC Sheriff's VICE Unit where a background check will be performed. The check will include a Tax collector check and DOJ check. The fee for the Tax check is $60. The background check takes 30 to 60 days to complete.
Applicant must submit to fingerprints check (live scan) and provide proof of a Bond to County records. This fee is $57 more or less.
The County requires that the solicitor obtain a Business License through the Town of Danville if they are soliciting in Danville. To obtain a business license 925-314-3326
Once the solicitor has filled out the County application and obtained a Business License they turn in their completed application to County Records.
Once the solicitor has passed the background they will have the option to purchase a 3 month ($15) or 1 year ($60) permit. They will be issued a pocket ID card that they must carry with them when they are soliciting. The front of the card contains their photo and the following information: height, weight, hair color, eye color, vendor permit number. The back of the card contains the solicitors name, address and date of expiration.
The solicitor must first obtain a permit application packet from Contra Costa County Records by calling 925-335-1570. This fee is $5.

20. Where can I drop off syringes?

The Town of Danville Police Department currently accepts syringes / sharps in our lobby during business hours. Syringes / sharps need to be placed in a rigid, sealed container before placing in the red receptacle. San Ramon also accepts used syringes / needles.

San Ramon Valley Fire District
1500 Bollinger Canyon Road
San Ramon, CA 94583
Phone: 925-838-6640

21. Where can I drop off expired / unused medications?: The Town of Danville Police Department will accept expired or unused medications, however, we do not accept controlled (i.e. morphine, oxycodone, etc.) medication. The individual will dump all of the pills into one zip lock bag and recycle the bottles at home. Any medication that is not in pill form leave in its original container, scratch off the patient's name and prescription number and place the container(s) in a second, separate zip lock bag. Place the plastic bags in the green receptacle located in the Police Department lobby.

22. Noise: What hours can construction / repair work be done?

Except as otherwise provided in this section it is unlawful for a person to do any of the following acts:

Create noise on a street, sidewalk or public place adjacent to a school or church while in use or to a hospital if the noise unreasonably interferes with the working of the institution or the peace or quiet of a hospital patient
Install, use or operate a loudspeaker or sound-amplifying equipment in a fixed or movable position or mounted on a sound truck for the purpose of transmitting sound to a person in or on a street, sidewalk, park or public property without a permit
Operate machinery, equipment, or a pump, fan, air-conditioner, spa or pool equipment, power tool, lawn mower or leaf blower or engine in a manner which causes excessive noise to nearby residents between the hours of 10 p.m. and 8 a.m.
Operate or perform construction or repair work (which creates noise) within or adjacent to a residential land use district except during the following hours:
Monday through Friday: 7:30 a.m. to 7 p.m.
Saturdays, Sundays and holidays: 9 a.m. to 7 p.m.
Operate or play a radio, television set, stereo, phonograph, receiving set, tape or compact disk player, jukebox, musical instrument or similar device between 10 p.m. and 8 a.m. in such a manner as to be plainly audible at a distance of fifty (50 feet) feet from the building, structure or vehicle from which it is located or a distance of fifty (50 feet) feet from the device if outside

23. Does the Danville Police Department issue background check letters?

No, the letter is issued by the Records Department located at:

2530 Arnold Drive
Suite 170
Martinez, CA 94553
Phone: 925-335-1570

Background check letters can also be requested via email to Records Info. All email requests need to include the name of the agency requesting background check and a copy of person's driver's license or passport.

24. What is curfew for juveniles under age 18?

Sunday through Thursday: 10 p.m. to ½ hour before sunrise
Friday and Saturday: 12:01 a.m. to ½ hour before sunrise

25. Where do I get a firearms permit or renew my firearms permit?

Field Operations Bureau
1980 Muir Road
Martinez, CA 94553

Phone: 925-313-2500

26. My Live Scan results have not come back. Who do I call to check the status?: Department of Justice Automated Applicant Response System
Phone: 916-227-4557

27. What number do I call to report a roadside dead animal or an off leash dog?

All reports of roadside dead animals are handled by:
Animal Control
4800 Imhoff Place
Martinez, CA 94553

Phone: 925-335-8300 (Tuesday through Friday).

Animal Control does not answer their public line on Mondays. If you need assistance on a Monday, contact the CHP at 925-828-0466
For reports of off-leash dogs, please contact our Dispatch at 925-820-2144.

28. What is the phone number for the Conflict Resolution Program?

The phone number is: 925-687-8844, ext. 301. This program can help resolve issues involving:

Business-to-Business
Consumer / Merchant
Family Disputes
Landlord / Tenant
Neighbor-to-Neighbor (pets, trees, fence, parking, noise, etc.)
Organizational Disputes
Parents / Teen(s)
Roommates / Housemate
Small Claims Court
Most all types of disputes

29. Where can I obtain a Daily ABC Application?

Go to the California Alcoholic Beverage Control website.
Click on Application / Selection and Forms from the Popular Links
Select Special Daily License / Event Permit Applications then continue
Open form ABC 221, and the instructions next to it, and print.

30. Does the Town of Danville Police Department Register Bicycles?: The Danville Police Department does not register bicycles.They can register online at the National Bike Registry website.

There is a list on the website of surrounding agencies that are participating in the program. Walnut Creek police Department, Dublin Police Services, and Contra Costa County Sheriff's Department are some examples of local participating agencies.