Online Permit Portal Instructions

Applying for a permit ONLINE

The Online Permit Portal (Citizen Self Service) allows residents and licensed contractors to apply for permits, check the status of their permit applications and the results of inspections, 24/7. Using our online services will help to streamline your review process. 

Only residential projects and encroachment permits are currently accepted through our online portal. In order to submit a permit online you will have to Register an account with the Online Permit Portal.

Step-by-step instructions for registering an account and applying for a permit online:  Online Permit Portal Help Guide (PDF)

Details of permits, steps to secure a permit, and submittal requirements can be found on the Permit Center webpage.

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Permit Process Flow Chart

  1. How do I register for an account to submit a permit application online?
  2. Why didn’t I receive the confirmation email required to confirm my account registration?
  3. For Step 1. Location: What do I do if my address does not appear in the search results?
  4. For Step 5. Attachments: What are the required attachments and which files need to be compiled?
  5. For Step 5. Attachments: How do I upload sheets with Contra Costa Central Sanitary District (CCCSD) Stamp?
  6. What is the Online Process?
  7. When can I start my project?
  8. How do I resubmit in response to Plan Review Comments?
  9. How do I submit a Revision or a Deferred Submittal?
  10. My project is approved and I’ve paid all outstanding fees, so why is my permit not issued yet?
  11. How do I print my permit inspection card and stamped plans?
  12. Help! I've read the instructions, reviewed all emails from noreply@danville.ca.gov, and read all FAQs, but I'm still having trouble!
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